Did you know that Xfinity customers have access to a Status Center outage map? It's true. So make sure you check it out, before heading down to your local office to deal with a malfunctioning Xfinity network connection or router. The good news is, it's entirely possible (at least in the state of Virginia) that your issues are confined to your house rather than the entire neighbourhood. And even if they're not, there will still be a handful of Xfinity technicians dispatched from their central offices in Maryland and Pennsylvania ready to help get your business back up and running as fast as possible.